Reporting Form: Guaranteed Delivery

We're sorry to see you here, as it likely means something went wrong with your shiny, new item(s) during the shipping process. We know packages get lost, items get damaged, and porch pirates steal things... those heartless jerks! No matter what happened, we know it's frustrating. Fortunately, you added 3X triple powered guaranteed delivery to your order.

Lost, damaged, or stolen... let's see if we can fix it! Fill out the form below to report a delivery failure.

The email address or order number does not match.

BE ADVISED: All updates related to your case will be communicated to you via the email address tied to your order number. Please be sure to continually monitor that email account for status updates, information requests, and more.

Email Address

Order Number

Select the item(s) and quantity that are lost, damaged, or stolen.

SKU Product Title Ordered Qty Issue Qty Issue

Upload photos of the damage.

In order to properly process a damaged package report, we need to review photos of the damage. Submitting photos of the box and packaging is also helpful.

Police Report Case #

To properly report a delivery failure of stolen items over $100 USD in value, you will need to file a police report.