BE ADVISED: All updates related to your case will be communicated to you via the email address tied to your order number. Please be sure to continually monitor that email account for status updates, information requests, and more.
In order to properly process a damaged package report, we need to review photos of the damage. Submitting photos of the box and packaging is also helpful.
To properly report a delivery failure of stolen items over $100 USD in value, you will need to file a police report.